McDonald's Iced Coffee. From an objective standpoint it's not that great. But I have to have it. I have to have it every day. Whoever the evil wizards are that McDonald's has in its employ, they've done their jobs.
Problem is, it's not available at every location. The only places I've found it are at the two by my work. Which is fine, but what about on weekends? I'm supposed to go clear out of my way just to get my fix?
So I called McDonalds HQ to complain that the Iced Coffee wasn't available at enough locations. They said it's up to the individual owners/operators to decide whether or not to carry it (prices and participation may vary and all that). They encouraged me to file a formal complaint, so I did. They also told me to try the caramel flavor.